Shipping & Delivery
6. I have received only a part of my orders, where are the other items?
Many of our items are shipped directly from the USA, while others may be shipped internationally, in some cases directly from our suppliers.Some items may arrive earlier than others. Parcels may also experience shipping delays due to customs' security checks based on governing laws of different states. But do not worry, 99% of the time we will provide you with the tracking information for you to monitor the status of your package in real-time!
7. What about possible custom fees?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country (very rarely this happens).
8. Will my item get to me before _____?
If you plan to purchase our items as a holiday or occasional gift, we do not recommend buying the items during the month which the holiday is happening as there is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.